Chinese Comtor/PC - Remote

- Act as the main communication point between Chinese-speaking clients and internal IT teams
- Translate and interpret (Chinese ↔ English/Vietnamese) in meetings, emails, and technical documents
- Receive, log, and track IT support requests via ticketing systems
- Clarify client issues and ensure accurate understanding by technical teams
- Follow up on incident status and keep clients updated
- Assist in troubleshooting by gathering required information from users

- Proficiency in Chinese (Mandarin)
- Bachelor’s degree in IT, Business, or related field (or equivalent experience)
- 1–3 years experience in Project Coordination/IT Helpdesk / Customer Support / Comtor role
- Basic understanding of IT concepts (software, systems, networks)
- Experience with ticketing tools (e.g., Jira, Zendesk, ServiceNow) is a plus
- Strong communication and interpersonal skills
- Detail-oriented, proactive, and able to handle multiple tasks"

- Salary: upto 175k/hour
- Receive 100% salary from the onboarding date.
- Participate in company activities: Teambuilding, travel, vacation and other activities.
- Work with large and advanced systems, have the opportunity to develop comprehensive technology skills with complex problems, requiring high accuracy.