UI/UX Designer - Remote

1. Service Blueprint Design & Optimization
- Define service touchpoints across the entire service lifecycle, from design and production to dark factory operations.
- Design optimized customer journeys and improve user pain points throughout the service experience.
- Structure and optimize service processes across both online and offline channels.
2. User Research & Domain Analysis
- Conduct in-depth analysis of workflows for global brand partners and manufacturing/factory environments.
- Derive qualitative and quantitative insights from research data, including interviews, observations, and other user research activities.
- Identify industry-specific requirements in target domains such as fashion, furniture, and other manufacturing sectors, and translate them into actionable business and product requirements.
3. UX Prototyping & Validation
- Develop hypotheses and create user scenarios for new features and service models.
- Build high-fidelity prototypes using tools such as Figma and conduct usability testing to validate user experiences.
- Iterate rapidly based on validation results and user feedback to continuously improve solutions.
4. Design System & Guideline Management
- Develop and maintain UI/UX design systems to ensure consistency across products and services.
- Establish interaction guidelines and best practices for visualizing complex 3D data and workflows.
- Manage and evolve design libraries to improve collaboration and development efficiency.
5. Cross-functional Collaboration & Communication
- Collaborate closely with Product Managers, AI research teams, and engineers to balance technical feasibility with user value.
- Visualize and communicate complex service structures and workflows in a clear and understandable manner.
- Effectively translate customer requirements into product specifications and functional requirements.

- Proven hands-on experience in Service Design, UX Design, or related fields.
- Strong ability to structure complex business logic and translate it into simple, intuitive, and user-friendly experiences.
- Experience conducting user research and leveraging research insights to drive product improvements.
- Proficiency in design and prototyping tools such as Figma, ProtoPie, and similar platforms is required.
- Strong communication and presentation skills, with the ability to clearly explain and justify design decisions through logical reasoning.
- Fluent communication skills in English or Korean.

Preferred Qualifications
- Experience designing B2B SaaS products or solutions in manufacturing, logistics, or enterprise environments.
- Experience improving UX for specialized tools such as 3D software, AI-powered applications, or other professional platforms.
- Experience working on projects within design and manufacturing industries, including fashion, footwear, furniture, and related sectors.
- Business-level proficiency in English is highly preferred.

- Salary:
+ 3-5 yoe: Upto 31M
+ >5yoe: Upto 36M
- Receive 100% salary from the onboarding date.
- Participate in company activities: teambuilding, travel, vacation and other activities.
- Work with large and advanced systems, have the opportunity to develop comprehensive technology skills with complex problems, requiring high accuracy.